Privacy Policy URL (for App Privacy) (for Real Estate Tax – الضرائب العقارية المصرية Mobile Application)

At the “Ministry of Finance – Egyptian Real Estate Tax Authority”, we are committed to protecting the information you have entrusted to us and voluntarily shared with us.

We take all necessary measures to maintain the confidentiality, integrity and security of our users’ personal information.

This policy explains the categories of data we collect when you visit our published service pages, why we collect those data and how we use them.

The “Ministry of Finance – Egyptian Real Estate Tax Authority” may also share customers’ personal data with, and receive such data from, other parties where necessary to deliver the service properly, within the limits permitted by law or to fulfil the relevant purpose.

This Privacy Policy does not replace any consent you may previously have given us concerning your personal data. Your consent to this policy is additional to any other consent or rights we have under the law to collect, use or disclose your personal data.

Please take the time to read this Privacy Policy to understand the personal data we collect and the purposes for which we collect, use and disclose it.

The following definitions apply to the terms used in this policy:

Customer Information – Personally identifiable information about a current or former customer of this institution.

Internet Protocol (IP) Address – A unique address that devices used to identify and communicate with one another over the internet.

Cookie – A very small text file sent by a website’s server and stored in your computer’s internal memory or browser so that it can be read again later. Cookies are a basic way for a server to recognize the computer you were using at that time.

Service Provider – To offer a full range of online services, we may use other service providers. These third parties provide services such as website hosting, bill payment and account aggregation. These third-party providers are referred to in this policy as “Service Providers”.

 

How do we collect your personal data?

Generally, we collect your personal data in the following ways:

  • When you register for any of our published services, complete an application form, subscribe to any of our services or request any of our products, you may be asked to provide your personal data.
  • By doing so, you consent to the “Ministry of Finance – Egyptian Real Estate Tax Authority”, its authorized Service Providers and relevant third parties collecting, using, disclosing and/or sharing your personal data in accordance with this Data Protection Policy.
  • When you use any services on the institution’s platform to register.
  • When you ask us to contact you, or respond to our requests for additional personal data, promotional offers, campaigns or other initiatives.
  • When you submit your personal data to us for any other reason through the Egyptian Real Estate Tax platform/mobile application.

 

Why do we collect your personal data?

 We may use your information, or combine it with other information, for the following purposes:

 Provide you with better services and improve and personalize your digital experience.

  • Respond to requests for information about services or products from the competent authority and regulatory bodies.
  • Respond to your enquiries and fulfil your requests.
  • Verify your identity, confirm your eligibility to use our digital services and verify your location.
  • Provide and improve Egyptian real estate tax services through the Egyptian Real Estate Tax platform/mobile application.
  • Measure the quality of the services provided.
  • Use your information in other ways as permitted by law or with your consent.

 

What personal data do we collect?

Depending on the services you use, we collect different types of personal information from and about you. In general, we may collect four types of data through the institution’s platform:

  • “Personal information” means information that directly or indirectly identifies a particular individual, such as information you provide during registration or in similar online fields. Examples may include:
    • Name
    • Phone number
    • Email address
    • National identity card and/or passport
    • Real estate property information
  • “Anonymous information” means information that cannot be used to identify a particular individual accurately. Examples may include:
    • IP address
    • Information collected through tracking technologies
    • Demographic information you provide to us, and aggregated or de-identified data
    • Coordinates identifying your physical location, which may be collected when you request Tax Declaration Filing Services.
    • Coordinates of real estate units
  • Device information: We collect information from and about the devices you use that interact with our products and combine this information across the different devices you use. This information includes:
    • Device specifications: Information such as the operating system, hardware and software versions, and browser type.
    • Identifiers: Unique identifiers, device identifiers and other identifiers, such as those associated with fitness applications or other unique identifiers linked to the device or account itself.
    • Data from device settings: Information you allow us to receive through the device settings you enable, such as access to your location through GPS technology.
    • Network and connections: Information such as your mobile operator or internet service provider, language, time zone, mobile phone number and IP address.
    • Cookie data: Data from cookies stored on your device, including cookie identifiers and settings.
  • Payment processing: You will be asked to enter your card details to proceed with payment. No card information will be stored after processing.

 

How do we share your information?

We maintain strict security systems designed to prevent unauthorized access to your information by anyone, including our staff. The “Ministry of Finance – Egyptian Real Estate Tax Authority” takes all necessary precautions to protect the confidentiality of customer information, including personal data. We are committed to respecting your privacy and protecting your personal data.

We may share your information in the following circumstances, where applicable:

  • If we are required by law, a court order or law enforcement authorities acting under local laws to share your data with them or with other organizations, we always do so securely and share no more information than is required under local law.
  • When we support government initiatives.

 

The “Ministry of Finance – Egyptian Real Estate Tax Authority” uses the latest technology to protect the security of your data. Whenever we work with third parties to provide additional support services, we do so under agreements requiring them to observe our privacy standards and allow us to audit their compliance.